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          7 * 24h customer service hotline 400-686-1936
          CN / EN

          Current location: HOME > Smart soft platform

          Software Platform

          Xity Medical’s intelligent software platform is committed to intelligent interaction, data-driven innovation, and assisting process optimization. It builds a new "Internet + remote management and control" service method for hospitals, promotes data integration and sharing, eliminates information islands, and creates openness in the field of medical technology. Innovation ecosystem.
          Docking one-stop full-industry chain services, service management for equipment from multiple vendors, including procurement, installation and commissioning, maintenance, technical upgrades and updates, to solve the full life cycle management of assets and equipment groups, aiming to improve equipment availability, and at the same time Reduce maintenance costs, manage all aspects, and create benefits. The system supports the extraction of data, the establishment of data models, the completion of equipment file classification and the statistics and analysis of indicators.
          Relying on the database, diversified dashboards and cockpits for different roles, in-depth mining of clinical and operational data, to understand the status of the equipment at any time, to provide a basis for decision-making. The open API interface is closely connected with equipment management terminals of different manufacturers through technical means such as the Internet of Things and blockchain to ensure timely response, build a big data center, and implement integrated electronic archives to ensure the immediacy and accuracy of data. Meet the hospital rating requirements.

          Full life cycle solution

          Solution

          Nine processes guarantee and care for you in the whole process

          Service Process

          Customer repair

          400-686-1936 free online 24/7

          01

          Remote diagnosis

          obtain fault information, and determine thefault location preliminarily

          02

          System dispatch

          data interconnection, precise positioning, the system automatically determines the distance and makes the nearest dispatch

          03

          On-site maintenance

          The engineer inspects the fault on the spot, analyzes the cause of the fault, and repairs in time

          04

          Supply of spare parts

           According to the equipment’s condition, the corresponding original spare parts are provided.

          05

          Strict quality control

          We ensure that the technical parameters of the equipment meet the requirements of laws and regulations.

          06

          Service report

          Electronic report, easy to archive, easy to retrieve and manage


          07

          System closing

          service completion, closed-loop management

          08

          Service return visit

          collect customer feedback, continuously improve, and enhance customer satisfaction

          09
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