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          7 * 24h customer service hotline 400-686-1936
          CN / EN

          Company Profile

          Shenyang XityTrading Co., Ltd. is a medical equipment supplier with full life cycle supply management and comprehensive service, focusing on after-sales service of medical imaging equipment from GE, Philips, Siemens, Shimadzu a... Explore more

          ISO9001

          Quality Management System

          ISO13485

          Medical Device Quality Management System

          ISO14001

          Environmental Management System

          OHSA18001

          Occupational Health And Safety Management System Certification

          Enterprise Vision

          To become a leading comprehensive service platform for medical equipment maintenance management

          Perfect service to create maximum value for customers

          Business Advantage

          Technical team

          We have multi-brand authorization, and a first-line team of many original factory engineers. The technical level is leading in the industry.

          01

          Quick response

          Telephone response time is less than 0.5 hours. The average time for engineers to be on site is less than 12 hours to ensure the equipment's annual operating rate.

          02

          Original spare parts

          We have multiple spare part warehouses of authorized manufacturers, our own spare part warehouses, bonded warehouses, maintenance centers, with external transfer and internal procurement, we can comprehensively guarantee the supply of spare parts.

          03

          Efficient service

          400-686-1936 365 days * 24 hours free online technical support. Scan the WeChat code to quickly report for repairing. Engineers are available around the clock. Spare parts are shipped from warehouses at any time.

          04
          9 processes for you to protect the whole process, care for the whole process

          Service Process

          Customer repair

          400-686-1936 free online 24/7

          01

          Remote diagnosis

          obtain fault information, and determine thefault location preliminarily

          02

          System dispatch

          data interconnection, precise positioning, the system automatically determines the distance and makes the nearest dispatch

          03

          On-site maintenance

          The engineer inspects the fault on the spot, analyzes the cause of the fault, and repairs in time

          04

          Supply of spare parts

           According to the equipment’s condition, the corresponding original spare parts are provided.

          05

          Strict quality control

          We ensure that the technical parameters of the equipment meet the requirements of laws and regulations.

          06

          Service report

          Electronic report, easy to archive, easy to retrieve and manage


          07

          System closing

          service completion, closed-loop management

          08

          Service return visit

          collect customer feedback, continuously improve, and enhance customer satisfaction

          09

          Spare Parts Supply

          Original probe, tube, coil, spare parts supply

          Transducer

          Tubes

          Coils

          Other spare parts

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